Privacy Policy

Welcome to Rupex Transport, operated by Rupex NL B.V. We respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and European Union legislation.

By using this website, you consent to the collection and use of your information as described in this Privacy Policy.

Data Controller:

Rupex NL B.V.

Website: https://rupextransport.com

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us through the Contact page on our website.

Personal Data We Collect:

Depending on how you use our website, we may collect the following information:

Full name
Email address
Telephone number
Vehicle pickup and delivery addresses
Information relating to transport or vehicle recovery requests
Messages submitted through our contact form
IP address
Browser and device information
Website usage statistics

How We Use Your Information:

Your personal data is used to:

Respond to your enquiries
Prepare quotations
Arrange transport and vehicle recovery services
Provide roadside assistance
Communicate regarding bookings and customer support
Improve our website and services
Maintain website security
Comply with legal obligations

Legal Basis for Processing:

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract
Compliance with legal obligations
Our legitimate business interests

Google Services:

Our website may use the following Google services:

Google Ads
Google Analytics
Google Tag

These services may collect information about website usage, advertising performance and conversions. Where required by law, these technologies are activated only after you have given your consent through our cookie banner.

Cookies:

Our website uses cookies and similar technologies to:

Improve your browsing experience
Analyse website traffic
Improve advertising campaigns

For more information, please refer to our Cookie Policy.

Sharing of Personal Data:

We do not sell your personal data.

Your personal information may be shared with trusted service providers only when necessary to provide our services or where required by law.

Data Retention:

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and fulfil contractual obligations.

Data Security:

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Your Rights:

Under the General Data Protection Regulation (GDPR), you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your personal data
Restrict the processing of your personal data
Object to the processing of your personal data
Withdraw your consent at any time where consent is the legal basis for processing
Receive your personal data in a portable format
Lodge a complaint with the competent data protection authority

Third-Party Websites:

Our website may contain links to third-party websites. We are not responsible for their privacy policies or the content they publish.

Changes to This Privacy Policy:

This Privacy Policy may be updated from time to time.

Any changes will be published on this page together with the updated effective date.

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us through the Contact page on our website.